We uncover usability issues, streamline user flows, and create a structured plan for refining your product. Our UX audit service ensures your app or website delivers a seamless and engaging experience at every interaction.
Designing products for startups backed by
and more
phenomenon studio IN NUMBERS
98%
customer satisfaction rate
35%+
boost in conversions after redesign
50+
top-tier designers and developers on board
500M+
investments raised by our clients
Challenges
You're here because your UX needs
improvement, right?
Are users finding it difficult to navigate your product?
A poorly designed user experience (UX) can cause frustration and reduce conversions. We deliver seamless, intuitive navigation that boosts user engagement.
Does your interface feel outdated or lack consistency?
Our UI/UX audit evaluates your product's visual design to ensure it aligns with modern standards, maintains brand consistency, and delivers clarity for an exceptional user experience.
Are your engagement rates and conversions falling short of expectations?
Our UX audit services uncover usability gaps, streamline user flows, and enhance interactions, ensuring improved retention and higher conversion rates.
How Our UX Audit Services Can Help
Get better results with a
structured UX design
audit
01
Information architecture analysis
We enhance navigation and refine content structure to create effortless and intuitive user experiences.
02
Usability analysis
Our product or website UX audit uncovers pain points to optimize essential user flows, ensuring a smoother experience and improved engagement.
03
UI Design analysis
We evaluate your interface to ensure consistency in typography, colors, and branding across all elements.
04
Solution prioritization
We carefully rank usability issues based on their impact and urgency, then provide a clear, step-by-step action plan to address them effectively.
05
Competitive analysis
We analyze competitor strategies to identify industry best practices and areas for differentiation.
06
Metrics insights
We analyze customer data from tools like Google Analytics, Firebase, and others for deeper user insights.
Why Choose Phenomenon
Why should you choose
our UX audit company?
UX expertise
Our team specializes in solving UX issues with precision, ensuring a seamless, intuitive user journey. We create experiences that meet user needs while driving engagement and satisfaction.
Data-driven recommendations
We use in-depth analytics and usability research to identify areas for improvement, ensuring that every change is data-driven and enhances the overall user experience.
Proven results
We have a proven track record of success, showcasing how we’ve helped businesses achieve measurable growth and improve their performance.
Mid-level and senior experts
Our team consists of mid-level and senior web designers & developers with 7+ years of expertise in your specific industry, ensuring your website is perfectly aligned with your audience’s expectations.
Proven trust and high satisfaction
As a trusted website development company, we prioritize strong relationships with our clients. Our commitment to excellence has resulted in a 98% client satisfaction rate, reflecting our dedication to delivering outstanding solutions.
Process
Our step-by-step approach
to UX audit
Stakeholder interview
01
Aligning on business goals and technical requirements.
Detailed brief
General observations & metrics analysis
02
A high-level assessment of usability, design, information architecture, and metric analysis.
Metrics report
Target audience analysis
03
Understanding user demographics and behavior patterns.
Target audience report
Competitor & trends analysis
04
Analyzing industry benchmarks and competitor products.
Research report
Usability problems identification
05
Detecting key pain points in user flows and navigation.
Usability report
Report & CTAs
06
Providing a comprehensive UX Audit Report with actionable recommendations.
We don’t chase fads. We build digital products that stay relevant.
Our work looks sharp today and stays usable tomorrow — designed around long-term value, not short-term gimmicks. Scalable systems, brand consistency, and smart UX that grows with your product.
Design that’s developer-ready
We design for implementation, not handoff.
Every component is built with devs in mind: design tokens, accessibility, reusability, and real-world constraints. We collaborate with your team, reuse existing elements, and stay involved until everything’s live.
Embedded, agile collaboration
You work with the doers — not a chain of account managers.
We plug into your tools (Slack, Figma, Jira, Notion), adapt to your sprint cycles, and operate like an extension of your team. Need a full product squad or one embedded designer? We match your workflow.
Proven track record in tech products
We specialize in SaaS, FinTech, Web3, and AI — where UX and business strategy intersect.
From investor-ready MVPs to enterprise dashboards, we’ve designed products that solve complex problems and scale with confidence. We know what growth-stage startups need to win.
Not only is the team extremely communicative, their work is exceptional. I have never worked with a team so talented while also being competitively priced and communicative.
KlickEx Team
George Fry
Founder at Neap
The quality of the designs is fantastic. Phenomenon Studio works at speed and is extremely punctual with timelines. They deliver top-notch outcomes with exceptional designs.
Andre Guerra
Co-Owner at RADCAT Design
Kevin Alvarez
Founder & General Partner, Predictive
Phenomenon Studio's ability to translate concepts and rough design mock-ups into high-fidelity assets, designs, and visuals was very impressive. The goal was to maintain simple elegance in the design aesthetic, and they did it very well.
A UX design audit is a systematic evaluation of your product’s user experience. It examines usability, navigation, and interface consistency to pinpoint areas that need improvement. A well-conducted UX audit service ensures a smoother, more intuitive user journey, reducing friction and enhancing engagement.
02
Why does my business need UX audit services?
Investing in a UX audit company helps eliminate design inefficiencies, improve user satisfaction, and increase conversions. A thorough UX audit process uncovers pain points in user flows, allowing businesses to make data-driven improvements that enhance usability and engagement.
03
How to conduct a UX audit?
The UX audit process involves multiple stages, starting with analyzing key user interactions and evaluating the structure of your digital product. It includes a competitive audit UX to benchmark your product against industry standards, as well as testing usability across devices and platforms to identify areas for optimization.
04
What deliverables are included in the UX audit?
Our UX audit service provides a detailed UX Audit Report, including usability assessments, pain point analysis, and recommendations for improvement. We also offer a UI UX audit breakdown with prioritized action items, wireframes, and mockups where necessary.
05
How to do a UX site audit?
A website UX audit involves evaluating page structure, content organization, and user navigation. The process includes examining bounce rates, engagement patterns, and conversion bottlenecks. A strong audit UX design approach ensures that users find what they need effortlessly, improving retention and usability.
06
How much do UX audit services cost?
A professional UX audit agency typically charges $2,000 and up, depending on the complexity and scale of the project. The final cost varies based on the number of pages/screens analyzed, the depth of competitive analysis, and additional features such as audit UX UI refinements.
07
How long does a UX audit take?
The timeframe for a UX UI audit depends on the scope and complexity of your product. A standard UX audit service can take anywhere from a 5 days to a few weeks, ensuring comprehensive testing, competitive benchmarking, and in-depth user analysis.