Suzy – a next-generation consumer insights platform
Suzy – a next-generation consumer insights platform - Website Development - Photo 1
Enhanced brand alignment

The new website reflects Suzy’s refreshed branding, building a cohesive digital identity that strengthens trust and highlights their leadership in consumer research.

Higher conversion rates

Boosted conversion rates by optimizing the site’s user flow and reducing friction in the form completion process.

Competitive differentiation

Developed a user-centric website redesign that not only elevated the user experience but also gave the brand a distinct competitive advantage across the market.

Overview
Suzy is the way brands discover what people really think

Suzy is a leading consumer research platform that equips global brands with instant AI-powered insights. Trusted by global leaders such as Microsoft, Google, Mondelez, Citi, and Office Depot. Their product provides powerful tools for audience targeting and marketing insights.

Client
Suzy Icon - fi_4628635 (4)United States
Business needs
Client request & business goals

Despite partnering with forward-thinking global brands, Suzy’s website no longer reflected the scale or innovation of their platform. The outdated design, duplicated content, and lack of product visualization made it difficult for users to understand Suzy’s capabilities.

The business goal was to create a scalable digital experience that clearly communicates their value, highlights new features, and simplifies complex offerings through custom illustrations and intuitive page architecture. At the same time, the redesign needed to strengthen brand perception and establish Suzy as the market leader in consumer insights.

Challenge
Problems & solutions
Problem
Suzy’s website looked outdated and failed to reflect the scale and innovation of their platform, despite working with top global brand.
Solution
We delivered a modern, scalable design with bold visuals and clear structure, aligning Suzy’s digital presence with their market leadership.
Problem
Complex services and features weren’t effectively communicated, making it harder for users to understand Suzy’s unique value.
Solution
We created a full set of custom illustrations and simplified layouts that make complex concepts intuitive and engaging.
Problem
The old website had poor information architecture: duplicated content, missing new features, and pages that didn’t reflect the company’s current product offering.
Solution
We restructured the site with a clear sitemap and hierarchy, added pages for new features, and used custom illustrations to improve navigation and highlight Suzy’s services.
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Design
Crafting a seamless digital experience

Our collaboration with Suzy began with a thorough analysis of competitors and market leaders to define industry benchmarks and uncover opportunities for differentiation. This research shaped the sitemap and page structure, ensuring the new website aligned with business goals while delivering a seamless user experience. From there, we developed wireframes that prioritized clarity and intuitive navigation, mapping out how users would interact with the platform. These early drafts set the foundation for exploring design directions through moodboards, which helped us establish a visual style that balanced Suzy’s innovative spirit with professional credibility.

In the UI design phase, the vision came to life. We integrated custom illustrations to communicate complex features in a simple way, and paired them with bold typography and modern layouts for a dynamic look. The final responsive mockups delivered a cohesive, scalable system that feels consistent across all devices.

By combining strategic research with thoughtful design execution, we created a digital presence for Suzy that reflects their leadership in consumer research and empowers them to stand out in a competitive market.

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Suzy – a next-generation consumer insights platform - Website Development - Photo 7
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Suzy – a next-generation consumer insights platform - Website Development - Photo 9
Suzy – a next-generation consumer insights platform - Website Development - Photo 10
Suzy – a next-generation consumer insights platform - Website Development - Photo 11
Suzy – a next-generation consumer insights platform - Website Development - Photo 14
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Development
Brought the new design system to life as a dynamic, scalable website

The build was implemented on Webflow, ensuring flexibility for content updates and seamless integration of custom illustrations and AI-generated visuals.

The project was executed in close collaboration with Polyform, our partner and part of the Phenomenon. Their expertise allowed us to deliver clean, structured code within Webflow, while maintaining the creative fidelity of the design. Together we built a site that not only looks modern but also performs reliably, offering the client a platform that can grow alongside their product.

Suzy – a next-generation consumer insights platform - Website Development - Photo 15
Suzy – a next-generation consumer insights platform - Website Development - Photo 16
Suzy – a next-generation consumer insights platform - Website Development - Photo 17
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Rusults
Suzy’s website now matches the innovation and prestige of their product and clients.
Enhanced brand alignment

The new website reflects Suzy’s refreshed branding, building a cohesive digital identity that strengthens trust and highlights their leadership in consumer research.

Higher conversion rates

Boosted conversion rates by optimizing the site’s user flow and reducing friction in the form completion process.

Competitive differentiation

Developed a user-centric website redesign that not only elevated the user experience but also gave the brand a distinct competitive advantage across the market.

The new Suzy website positions the brand as a future-forward leader in consumer insights, combining clean design, strong UX, and advanced functionality. It not only reflects Suzy’s innovation but also helps accelerate customer acquisition by making product exploration and demo booking frictionless.

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Timeline

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Kseniia Shalia
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Polina Chebanova
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